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Our Newsletter


Shipping & Returns

Returns Policy

If you have certificates from us and there is an inaccuracy in these certificates, please contact us at support@mat.freshdesk.org and let us know what the problem is. If our central database shows that your name and class information was entered correctly when you completed the class, we will issue you a corrected set of certificates at no charge. However, if our central database shows that your name or class information was entered incorrectly when you completed the class, we cannot issue a refund. In that case, you should contact your MAT Trainer and ask them to correct this information in our central database, and then order and pay for a new set of certificates for you.

 

Shipping

For paper, the cost of shipping by certified return receipt mail is included in the price of the certificate set. Please allow 4 weeks for production, shipping and delivery.